Terms of Service

1. Acceptance of Terms

By accessing or using Saksama's platform, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

2. Description of Service

Saksama provides an AI-powered platform for halal compliance verification. Our service includes:

• Document upload and processing using Artificial Intelligence technology
• Cross-referencing with the JAKIM halal database
• Generation of compliance reports and recommendations
• Risk flagging and analysis

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Not use the service for illegal purposes
• Not upload malicious content or viruses
• Not attempt to breach our security measures
• Comply with all applicable laws and regulations

4. AI-Generated Content Disclaimer

Our platform uses AI technology to analyze documents and generate compliance reports. While we strive for accuracy:

• AI-generated results are for informational purposes only
• Results should not be considered legal or religious advice
• You should verify critical information independently
• We recommend consulting with halal certification experts for official compliance

5. Intellectual Property

You retain ownership of documents you upload. By using our service, you grant us a license to process your documents solely for providing our services. All reports and analysis generated remain your property.

6. Limitation of Liability

Saksama is not liable for:

• Decisions made based on AI-generated reports
• Losses resulting from inaccurate data in uploaded documents
• Third-party database errors or omissions
• Service interruptions or technical issues

7. Payment Terms

If you purchase a paid subscription:

• Fees are charged in advance on a recurring basis
• You can cancel your subscription at any time
• No refunds for partial periods
• Prices subject to change with notice

8. Termination

We reserve the right to terminate or suspend your account for violations of these terms or for any reason at our discretion. Upon termination, your right to use the service will cease immediately.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance of new terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Contact Us

For questions about these Terms of Service, contact us at:
saksama.my@gmail.com